This Privacy Policy explains what information the Funnelora POS app for Android and the Funnelora web Back Office (together, “Funnelora”) collect, how it is used, and the choices you have. Funnelora is a point of sale system used by businesses (“shops”) to record sales, manage products and inventory, and run shift reports.
Funnelora is a business tool. A shop that uses Funnelora decides what information it enters about its staff and customers. For that information, the shop is responsible for it, and Funnelora stores and processes it on the shop’s behalf.
1. Information we collect
Account information
- The email address and password used to sign in to a shop account. Passwords are handled by our authentication provider and are never stored in plain text.
- Staff names, roles, permissions and PIN codes that a shop sets up so its staff can use the till.
Business records entered by the shop
- Products, prices, categories, sizes, add-ons, promos and product photos.
- Inventory levels, stock movements, expenses and wastage.
- Sales and orders: items sold, totals, discounts, payment method (for example Cash, GCash, Bank QR, Foodpanda or Grab), refunds, the staff member who made the sale, and shift/cash drawer records.
Customer information entered by the shop
- If a shop uses customer or loyalty features, it may enter a customer’s name, phone number and loyalty points, and link them to orders.
Funnelora does not process card payments and does not collect card numbers, bank account numbers or e-wallet credentials. Payment methods are only recorded as labels on a sale.
Photos
- If you choose a photo for a product, the selected image is uploaded and stored with that product. Funnelora only accesses the photos you pick.
Device permissions
- Bluetooth – to find and connect to receipt printers.
- Location (Android 11 and older only) – Android requires this permission to scan for Bluetooth printers. Funnelora does not read, collect or store your location.
Technical information
- When the app starts, it checks whether a newer version is available by sending the app’s platform (Android) to our server. We do not use advertising IDs, analytics, tracking or advertising tools.
2. How we use information
- To provide the service: sign-in, recording sales, printing receipts, managing products and inventory, and producing dashboards and shift reports.
- To keep shop data in sync between the app and the web Back Office and across a shop’s branches and devices.
- To keep accounts secure, prevent misuse and provide support.
- To tell you about important updates to the app.
We do not sell personal information, and we do not use it for advertising.
3. How information is stored and shared
- Data is stored with our cloud database and authentication provider (Supabase) and the web Back Office is hosted by Vercel. These providers process data only to run Funnelora for us.
- All data sent between the app, the web Back Office and our servers is encrypted in transit (HTTPS).
- Each shop’s data is kept separate. Staff of one shop cannot see another shop’s records.
- We may disclose information if required by law or to protect the rights and safety of our users.
4. How long we keep information
We keep a shop’s data for as long as its account is active. When a shop asks us to delete its account, we delete its data as described on our data deletion page, except records we are required by law to keep.
5. Your choices and rights
- Shop owners can view, edit and remove products, customers, staff and other records from the app or the web Back Office.
- Customers whose details were saved by a shop can ask that shop to correct or remove them, or contact us and we will help.
- Under the Philippine Data Privacy Act of 2012, you may request access to, correction of, or deletion of your personal information. To make a request, email funnelorapos@gmail.com.
- To delete an account and its data, see Delete your data.
6. Children
Funnelora is made for businesses and is not directed at children. We do not knowingly collect information from children under 13.
7. Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date above and, for important changes, let shop owners know in the app or by email.
8. Contact us
Questions about this policy or your data: funnelorapos@gmail.com